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We are a family run business in Tampa Florida and hand-inspect every Nero Ball™ that goes out to our customers. We are dedicated to making sure every handler that receives out product gets it fast and is 100% happy with our product. We are proud to say we offer a 30-day Satisfaction Guarantee on every Nero Ball purchased.
If you and your dog are not happy then we are not happy. Please contact us and give us a chance to make it right.
Let us know how we can help.